Shipping Information
Shipping Policy
  • Operation Sheepdog Herding ships all orders UPS or USPS. Every product we ship is packed according to UPS and USPS shipping standards and insured for the value of the product. Since we ship according to standards all shipping claims must be brought directly to UPS or USPS. Please contact us with any questions. See the "Shipping Damages" section for further information.
  • All orders shipped within California State are subject to California State Sales Tax which will automatically be calculated as part of your grand total.
  • We make every effort to ship our products within one to two business days. If an order is placed early in a business day it usually ships out same day. If a partial order is shipped separately or an item is backordered, you will be notified of the backorder and when the item is expected to ship.
  • Orders will not be processed on weekends or holidays.
  • As soon as your product has been shipped, you will be sent an email notifying you as such.  If a tracking number is available, it will be included with the email. You can also track your shipping in the order tracking section of our website. This will allow you to track your product quickly and easily over the internet or by phone.
Refund Policy

We will refund the purchase price (exclusive of all shipping & handling charges) for any item returned that does not meet your expectations, as long as the item has not been damaged due to shipping or normal use.

Shipping Damages
  • All products are inspected before being shipped, but damages may occur during shipping. If the product is received damaged, it must be reported to the shipping company (usually UPS or USPS) within 24 hours. All boxes and packing material must be saved. It is possible that the shipping company may choose to inspect these materials. Please be sure to notify us (info@SheepdogHerding.com) of the damage once you have reported the claim to the shipping company. Upon receiving credit from the carrier, the product will be re-shipped.
  • Iif the incorrect product is shipped, or the product is defective, we will correct it.
Sales Tax

CA – 8.25 %

Shipping Prices

       All collars and leashes have a flat rate of 6.50 for shipping for continental US customers no matter how many you order

Exception:  Paco Collars have a flat rate of 10.00 for shipping for continental US customers no matter how many you order

Plastic whistles and Break-away lanyards are shipped for FREE

       Other items.

  • Items totaling $0 - $30.00 = 8.50
  • Items totaling $30.01 - $60.00 = 12.50
  • Items totaling $60.01 - $100.00 = 18.00
  • Items totaling over $100.00 = (within the Continental USA)
  • FREE
  • Canada Orders:
  • Items totaling $0 - $30.00 = 12.50
  • Items totaling $30.01 - $60.00 = 18.50
  • Items totaling $60.01 - 100.00 = 22.50
  • Items totaling $100.01 - 175.00 = 35.00
  • Items totalling over $175.00 (outside the Continental USA and Internationally)
  • FREE 

Bumper Stickers Shipping:  1-20 stickers for a flat $2.00 flat rate.

Sheepdog Whistle and Beaded Lanyards:  1-2 Whistles or Lanyards $6.50 Shipping - 3-4 Whistles or Lanyards $9.00 Shipping:  US and Canada. (Plastic Whistles and Break-away lanyards-shipped for FREE

Collars and Leashes:  6.50 Shipping. Paco Collars:  10.00 Shipping.

Australia Herders:  We have now set up ordering rules for your country.  Please note that there is a flat rate of $15.00 for 1-5 items.  Whipflags have a shipping charge of $35.00 with a quantity of 1 - 4 flags.  Dog beds and just a few other products are excluded, but most products are allowable.

Excluded Dog Beds;cfrov-ringo-bed, cfrov-pdogck-bd, cfrov-mdm, k-alum, and a few other beds = $45.00 Shipping Charge in USA and Canada, exclusively.

International Customers:  If interested in a particular product, please email us at info@sheepdogherding.com and let us know what you are interested in.  We will make every effort to work with you, to get you the products that you need.